Privacy policy

Effective date: 1 April 2024

This Privacy Policy is an electronic record in terms of Information Technology Act, 2000 including all its amendments and rules made thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This privacy policy is a legally binding document between Venkatesh Edutech Private Limited, Brand Name “Venko” (hereinafter referred to as “us”, “we”, or “Venkatesh Edutech Private Limited” or “Venko” or “Company”) and the users (hereinafter referred to “You” /”Your” / “Yourself”).

Please read this privacy policy carefully to understand how we collect, store and protect your information. By using the Platform which includes the website, digital applications including but not limited to mobile applications, you indicate that you understand, agree and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use this Platform. You hereby provide your unconditional consent or agreements to Venko as provided under section 43A and section 72A of information technology act, 2000. Should you disagree with this Policy and still continue to access the Platform and provide your personal information, Venko disclaim all the liabilities arising therefrom and it shall be assumed by your continued use of the Platform that you have accepted the Policy and any other online terms and conditions available on the Platform including any changes therein from time to time.

Your visit and use of the Platform for student engagement, content delivery, administration tools, digital learning solutions, collaboration, and related services, support, professional services offered on the Platform (“Services“) are subject to this privacy, security and cookies policy (“Privacy Policy“) and other terms and conditions of the Platform Collection of data

We collect different types of information, including your Personal Data, for various purposes to provide and improve our Services for you.

I) Personal Data

While using our Service, we may ask you to provide us with certain Personal Data i.e. personally identifiable information that can be used to contact or identify you.

Personal Data may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, Country, State, Province, ZIP/Postal/Pin code
  • Other contact information
  • Gender and other demographics
  • Date of birth and age
  • Location Data
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Ii) Usage Data

  • We may also collect information that your browser sends whenever you visit our Platform and/or use the Service or when you access the Platform by or through any device (“Usage Data”).
  • This Usage Data may include information such as server log, your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  • When you access the Platform with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Iii) Location Data

  • We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

Iv) Tracking Cookies Data

  • We use cookies and similar tracking technologies to track the activity on our Platform and we hold certain information.
  • Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
  • Examples of Cookies we use:
    Session Cookies: We use Session Cookies to operate our Service Preference Cookies: We use Preference Cookies to remember your preferences and various settings Security Cookies: We use Security Cookies for security purposes. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

V) Other Data

For some of our Service offerings/features, we may also collect the following information and data: place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment, agreements, non-disclosure agreements, information on bonuses and compensation, information on marital status, family members, taxpayer identification number, office location, photograph, information regarding your transactions on the Platform (including purchase history), your financial information such as bank account information or credit card or debit card or other payment instrument details and other data.

Purpose Of Collection

All required information is Service dependent and the Company may use the above said user Information to maintain, protect and improve the Services (including advertising) and for developing new services. Any Personal Data provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc.

The Company uses the collected data for various purposes including as follows:

i) to create and maintain an online account with the Platform and avail the Services;
ii) to notify you about changes to our Service;
iii) to allow you to participate in interactive features of our Service when you choose to do so; 
vii) to notify the necessary information related to the Platform and Services and your online account on the Platform from time to time;
v) to maintain records and provide you with an efficient, safe and customized experience while using the Platform;
vi) aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to Service Providers to help us improve the Platform and our Services;
vii) to verify your identity and prevent fraud or other unauthorized or illegal activity;
viii) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
ix) to dispatch transaction-related communications such as welcome letters, billing reminders, and purchase confirmations;
x) to comply with applicable laws, rules, and regulations;
xi) in any other way we may describe when you provide the information; and
xii) for any other purpose with your consent.

You agree that we may use personal information about you or share the same with third party service provider to improve our marketing and promotional efforts, to analyze site usage, improve the Platform’s content and Service offerings through integrations, and customize the Platform’s content, layout, and Services. These uses improve the Platform and better tailor it to meet your needs, so as to provide you with an efficient, safe and customized experience while using the Platform.

You authorize us to contact you via email or phone call or SMS and offer you our services, imparting product knowledge, offer promotional offers running on Application, for which reasons, Personal Information collected may be used. Further, irrespective of the fact that you may have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call for the above mentioned
purposes.

Retention Of Data

We will retain your Personal Data only for so long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and to enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

We reserve the right to retain the aggregated and anonymized data derived from the Personal Data collected from the users of the Platform including your Personal Data, for any purposes (commercial and non-commercial) as the Company deems fit and proper.

Withdrawal Of Consent

You may withdraw your consent given for collecting any Information and Personal Data under this Privacy Policy and pursuant to use of the Services, at any time by sending an email to support@venko.in. In such an event, the Company reserves the right to not allow you further usage of the Website and the Application or provide/use any Services thereunder, without any obligations or liability, whatsoever, whether in contract, tort, law, equity or otherwise, in this regard.

Security Of Your Personal Data

The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

External Link

The Website may contain links that will redirect the Users to third party websites that may have access to the personal information of the User to which this Policy shall not be applicable. Thereby, every User agrees and acknowledges that accessing third party websites through links provided in the Website will solely be at the Users discretion. Also, if this website contains links to other sites, our Company is not responsible for the security practices or the content of such sites.

Changes To Our Privacy Policy

Venko may amend this Privacy Policy at any time by posting a new version. Venko  encourages you to review this policy regularly for any changes. It is your responsibility to review this Privacy Policy periodically as your continued use of this website and our services represents your agreement with the current Privacy Policy.

Changes To Our Privacy Policy

If you have any questions about this Privacy Policy, please contact us by email: support@venko.in